Boosting Commercial Office Energy Efficiency and Tenant Satisfaction

Snow and ice management becomes harder to govern when an organisation operates multiple facilities across Canada. Different municipalities can have different requirements, while weather patterns, site layouts, pedestrian traffic, contractor capacity and operating hours can change the level of service a property requires. For procurement executives and national operations leaders, a well-designed service-level agreement (SLA) provides a framework for measuring what a snow and ice contractor is expected to do.

Snow and ice management becomes significantly more complex when an organisation operates facilities across multiple Canadian provinces and municipalities. A procurement strategy that works for one commercial property may not translate directly to a portfolio spanning Ontario, Alberta, British Columbia, Québec and Atlantic Canada. Weather patterns, municipal requirements, site characteristics, contractor capacity and service expectations can all vary.