Start with locations, operating hours, building systems and the problems that would most affect your business. Identify access restrictions, local contacts and equipment information needed to define suitable coverage.
Discuss the trades required, coverage hours, service expectations and commercial terms. Clarify who can request work, approve additional costs and escalate urgent issues before coverage begins.
Once the arrangement is in place, confirm the service contact route and the details site teams should provide when reporting an issue. Make responsibilities clear for local staff and the people overseeing the portfolio.

Plan after hours maintenance before you need it. Agree the contact process, service scope and escalation arrangements so your local teams know what to do when a building problem occurs.
Discuss commercial terms and who can authorize urgent work or additional costs before coverage starts. A new website enquiry does not activate service or authorize a payment.
Share your site locations and requirements so we can review suitable coverage across Canada. The agreed arrangement reflects each property’s systems, access and operating needs.
Bring your emergency property maintenance requirements into one coordinated arrangement. For ongoing clients, emergency support can sit alongside planned maintenance and routine repairs.
Yes. Share the locations and requirements so we can review coverage across your portfolio. The agreed arrangement reflects each site’s systems, access and operating needs.
No. This enquiry is for discussing and arranging coverage in advance. If you already have a service arrangement with Facility Network, use the contact process provided for your account.
We discuss your sites, service requirements, coverage hours, approval arrangements and commercial terms before support begins. Submitting an enquiry does not activate coverage or request immediate dispatch.
No. Different buildings may need different trades and service arrangements. We review those requirements together and identify what can be coordinated across the program and what needs a site-specific approach.
Discuss these requirements as part of the agreed coverage scope, including temporary securing work, follow-up repairs and any documentation your organization needs. Specialist assessment or restoration needs can be identified during the review.
Tell us about your commercial sites or regions, operating hours and the issues you want support for. Include any access restrictions or critical equipment details that will help us discuss the right service arrangements.