Emergency Facility Services – 24/7
Rapid Response

Same-day and after-hours emergencies handled fast - speak to a live dispatcher in minutes. We triage critical calls first and deploy the nearest certified technician.

Technician En Route Within 45 Minutes

See Rates Before You Commit

Coast-To-Coast Coverage

Our Emergency Services

Plumbing Services

Burst pipes and sewer backups can shut down operations in minutes. Our licensed plumbers isolate the leak, repair or replace damaged lines, and restore flow on the first visit whenever possible.

  • Burst supply line
  • Sewer backup
  • Frozen or cracked pipe

Electrical Services

Power loss, smoking panels, and tripped breakers put safety and revenue at risk. Certified electricians arrive fast to diagnose faults, restore power, and document load readings for compliance.

  • Total power outage
  • Smoking breaker panel
  • Failed switchgear

Locksmith Services

Locked storefront, broken hardware, or failed access control? Our locksmiths restore entry, re-key, and secure doors day or night so business can resume.

  • Storefront lockout
  • Broken panic bar
  • Emergency re-key

Water Cleanup Services

Standing water destroys finishes and inventory. Remediation crews extract water, set drying equipment, and apply antimicrobial treatments—insurer-ready documentation included.

  • Flooded floor
  • Sprinkler discharge
  • Sewage backup

HVAC Services

No heat or cooling endangers perishables and comfort. Licensed HVAC technicians repair rooftop units, split systems, and controls using truck-stocked parts to minimise downtime.

  • Rooftop RTU failure
  • Refrigerant leak
  • No heat / no cooling

Roof Repair Services

Storm damage or membrane tears can escalate quickly. Roofing crews tarp, patch, and flash leaks to stop water intrusion until a permanent fix is scheduled.

  • Membrane tear
  • Shingle blow-off
  • Skylight leak

Board-Up & Glass Services

Broken glass invites theft and weather damage. We secure openings with plywood or polycarbonate panels and arrange replacement glazing within 24 hours when stock allows.

  • Storefront break-in
  • Vehicle impact
  • Vandalised glass

Emergency Help in
3 Easy Steps

Complete one quick form and we handle the rest—any hour, any day.

01

Quick Form

Enter your contact details, site address, and the trade you need. Attach an optional photo so our dispatcher sees the issue right away—total time on page is usually under two minutes.

02

Review & Confirm Rates

Instantly view clear hourly rates and a temporary pre-authorized hold. Approve the terms with one click; nothing is charged until the work is complete and reconciled.

03

Instant Hotline Access

Your unique hotline number appears on-screen. Call and speak to a live dispatcher within minutes; we deploy the nearest certified technician—typically on the road within 45 minutes.

40
+

Years in Business

9,500
+

Certified Technicians

13

Provinces and Territories Served

01

Rapid 24 / 7 Dispatch

Our live dispatchers answer in under two minutes, triage critical calls, and deploy the nearest vetted technician—typically on the road within 45 minutes. One request sets your emergency in motion.

02

Transparent Pre-Authorized Pricing

See clear hourly rates and a temporary card hold before you commit. No surprise markups — just actual time, materials, and a flat truck fee.

03

Coast-to-Coast Coverage

With 9 500+ certified technicians across 13 provinces and territories, you get consistent response times for every site in your portfolio—urban or rural, day or night.

04

Single-Source Accountability

We coordinate every trade and issue one consolidated invoice. Optional portal access lets you view job photos, status updates, and cost history whenever you need them.

Hear from Our Clients

See why our clients trust Facility Network to keep their operations running smoothly and efficiently.
"I can’t say enough positive things about Facility Network and their response times. Whenever we’ve needed immediate work done, whether it’s a holiday or an after-hours emergency, Facility Network always delivers."
Nicolas Luna
Director
Homease Management Inc.
“Utilizing Facility Network's National presence with a team of certified technicians provides us a great advantage when managing our real estate portfolio.”
Ankush Biswas
FMA Manager
"Facility Network makes everything stress free, handling all issues quickly and efficiently. They're responsive, reliable, and always go above and beyond. Exceptional service every time!"
Marlene Martone
Facilities Manage
Cash Money
"Wanted to take a moment to thank you and your team at Facility Network Inc. for your excellent service. We have found each member of your team to be competent, responsive and dedicated."
Jonathan Flanigan
Partner
Think Evolve LLC

FAQs

Do you really cover my area?

Yes. With 9,500+ certified technicians across all 13 provinces and territories, we cover most sites within 50 km of major urban centers. For rural locations, additional travel charges may apply.

How fast will someone arrive?

We aim to have a technician en route within 45 minutes of your call. Actual arrival depends on distance, traffic, and site access, but most urban locations see boots on the ground in two hours or less.

What is a pre-authorized hold?

A pre-authorized hold is a temporary authorization on your credit card to confirm available funds before dispatching service. It’s not a charge — you’re only billed after the work is completed.

Are your technicians licensed and insured?

Yes. All of our 9,500+ technicians are certified, insured, and vetted for commercial work across Canada.

Do you handle insurance paperwork?

For water cleanup, roof, and board-up jobs, we provide detailed photos and scope notes you can forward to your insurer.

What if my issue isn’t listed?

Choose the closest trade in the form and describe the problem in the comments field. Our dispatcher will route it to the right specialist.